Welcome to our Shipping and Delivery Help Center.

We ship all over Australia and abroad to most countries around the world!

Scroll down for FAQs below and to find out more about our shipping for online and app orders.

FREE PICK UP

Free Pick-up (next day for orders before 2pm)

Free Local Pick up is available from our Tamworth Coffee Shop, 37 Dowe St, Mon-Fri 6am-4pm, Sat-Sun 6am-2pm. Just pop your head in and give us your name and we will grab your order for you. Order before 2pm and we will be ready to collect in store the next day.

How will I know if my order is ready to collect?

We will send you a notification via email when your order is ready to collect in-store. Often we will have your order ready the same day so keep an eye out on your emails if you want to collect it early.

LOCAL DELIVERY

Same Day Delivery (Tamworth Only)

Order through the the app to get delivery on (within 5kms of the Tamworth NSW CBD) same day for $3 flat fee. Only some of our products are on the app – mostly hot coffee and drinks as well as yummy vegan treats. We also have retail coffee you can get through the app.

How far do you deliver locally? (Tamworth Only)

Up to 5km from our Tamworth Shop is covered as local delivery. See the map below for a radius of what this includes. You can order online and select ‘Local Delivery’ to receive this $3 rate. If you order on the app you will automatically receive this rate when you type in your address.

What times and days do you deliver hot coffee and treats? (Tamworth Only)

Weekdays 6am-2pm our Tamworth Camp Grounds is delivery for orders placed on the pre-ordering app. (Tamworth Only)

Monday-Friday you can have hot coffee and treats delivered to your home or workplace in Tamworth NSW (within 5km of the CBD).

Is there a minimum order for local delivery? (Tamworth Only)

$10 AUD is the limit for local delivery at the flat fee of $3.

Order on the app for delivery between 6am-2pm weekdays only.

Gather the gang or just grab a coffee and treat for yourself. With our 10 buck minimum you can have fresh brews and vegan treaties (or maybe even some coffee beans) delivered direct to you at home or work.

SHIPPING PRICES

Domestic (Australia Wide)

We ship with AusPost.

Standard Post  – Aust-wide 

Price is Auto-calculated at checkout. Generally $8-10.
Standard Post should arrive within 5-7 working days depending on your location.

Express Post – Aust-wide *

Price is Auto-calculated at checkout. Generally $10-15.
Arrival within 2-3 working days depending on your location.


*Due to our regional location. Auspost state they will use the fastest possible transport links, but it won’t be covered by their Next Day Guarantee.

You can find more information on Australia Post services here.

All orders placed before 2pm (AEST) weekdays, will be dispatched the following business day. 

All orders placed between 2pm Friday and 2pm Monday (AEST) will be dispatched Tuesday.

International (most of the world)
Standard International.

Price is Auto-calculated at checkout. Generally $15-25.

Our shipping times depend on your location. We have estimated delivery below but cannot guarantee times.  We are located in a regional town and therefore the transit times are extended to account for the parcel going through Sydney first:

Australia Post International Standard (7-14 days transit time)

Find out more from Australia Post International Delivery here

All orders placed before 2pm (AEST) weekdays, will be dispatched the following business day.

All orders placed between 2pm Friday and 2pm Monday (AEST) will be dispatched Tuesday.

Got more questions?

Email us on campgroundstamworth.com with any queries.
We are super happy to help you out!

FAQs

Can I change the address on my order?

Conact us as soon as possible with your order ID and the new address and we will do our very best.

If the order is en-route the absolute easiest way is to directly contact Aust Post and give them your tracking number and they will help you out.

Where do I find my tracking number?

All domestic orders include tracking with AustPost . Once your order has been posted you will receive an email with the tracking number and you can head over to austpost.com.au/track to follow your order all the way to your place!

How long will it take to get my delivery?
Expected time of delivery within Australia is 5-7 business days.

When your order has left our camp you will receive a shipping confirmation with a tracking number so you can track your order whilst it is in transit to your place.

Please note delivery may take longer during periods of sale, public holidays or pandemics (because that’s a thing now).

We are located in a regional town and therefore the transit times are extended to account for the parcel going through Sydney first.

Australia Post International Standard : 7-14 days transit time

Find out more from Australia Post International Delivery here

We are speedy to get your orders out:

All orders placed before 2pm (AEST) weekdays, will be dispatched the following business day.

All orders placed between 2pm Friday and 2pm Monday (AEST) will be dispatched Tuesday.

How is your packaging sustainable?
We are part of the Eco Alliance and source our packaging through noissue.
  • Our mailers are 100% compostable in your home or commercial compost.
  • Our tissue paper and stickers are recyclable FSC certified, acid free and printed with soy-based ink.


Our compostable mailers are made from a combination of PBAT, a bio based polymer which is compostable and PLA. It is made up of plant materials, such as regular field corn and wheat straw. Our use of PLA makes up barely 0.05% of the annual global corn crop, making it an incredibly low-impact resource.

Ensuring success:

Sometimes people don’t notice that something is compostable, meaning it can sometimes end up in the landfill. If you don’t have a home compost, you can look at local options for communal compost sites, or somewhere you can drop off items for commercial composting.

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